Many teams treat delivery as the end of the business analyst's involvement. Once a solution ships and the requirements are marked "done," attention moves to the next initiative. But the BACCM places value at the center of business analysis, and value from a solution is only proven once it's in the hands of real users, generating real outcomes.
At some point, teams and stakeholders must ask a harder question: did this solution actually deliver what it was meant to, and if not, what should happen next?
To explore this in a structured and practical way, CIGen is hosting a webinar focused on Solution Evaluation, one of the most overlooked disciplines in the BA's toolkit.
During this session, our Business Analyst Gunel Ragimova, CBAP, CBDA, will share practical insight into why evaluation deserves the same rigor as requirements and design, and how it should feed back into strategy long after a solution has been released.
Why Solution Evaluation is often skipped
Many organizations treat "shipped" as synonymous with "done." Once a feature is technically working and adopted into the backlog's completed column, the assumption is that the job is finished.
Teams often face questions such as:
- Did this solution actually solve the problem it was meant to solve?
- How do we know if it worked, beyond "it's live and nobody's complained"?
- When should we invest further in a solution, and when should we retire it?
Skipping evaluation can mean solutions quietly underperform for months or years, with no formal mechanism to catch it and no clear owner responsible for asking the question. A structured approach to evaluation helps organizations close that gap and keep decisions grounded in outcomes rather than assumptions.
What we will cover in this webinar on Solution Evaluation
During the session, we'll explore several key aspects of evaluating solutions after release.
Why value lives after go-live
Understanding the BACCM's view of value as the central concept in business analysis helps clarify why "shipped" doesn't mean "done," and why the BA's responsibility doesn't stop at handoff.
Solution Evaluation as a distinct discipline
Solution Evaluation is a standalone BABOK knowledge area, with its own techniques, deliverables, and place in the BA's ongoing responsibilities, not an informal afterthought bolted onto other work.
Technical success vs. real outcomes
A solution can work exactly as specified and still fail to deliver the outcome it was meant to achieve. This session looks at how to distinguish the two, and why teams often conflate them.
Closing the loop back into strategy
Evaluation findings shouldn't sit in a report nobody reads. This part of the session examines how findings should feed back into organizational strategy, turning delivery into a continuous improvement cycle rather than a single pass.
Recommending the next move
Every evaluated solution eventually reaches a decision point. We'll cover the frameworks for recommending whether to enhance, replace, or retire a solution based on evaluation results.
Who should attend this Solution Evaluation webinar
This webinar is designed for professionals responsible for solution outcomes after launch, including:
- Business analysts and BA leads
- Product managers and product owners
- Delivery and project managers
- Anyone responsible for post-launch solution performance
Join this webinar on Solution Evaluation and the BA's role after release
If your organization treats go-live as the end of the BA's involvement, this session will offer a structured perspective on why that handoff point deserves a second look.
Gunel Ragimova, CBAP, CBDA, Business Analyst at CIGen with over 12 years of experience across business analysis, product ownership, and technical documentation, will share practical frameworks based on real-world evaluation experience.
Date & Time: September 9th, 5:00 PM CET
Where: Microsoft Teams
Register now to save your spot for this live session.
